- “State of Workplace Tech” report finds that employee experience has been a key driver in employers’ information technology investments
- Supporting remote work and improving employee communications were the top motivators for such investments
- 42 percent said cost presented a barrier in making IT investments
Summary by Dirk Langeveld
Business investments in information technology have been primarily driven by attempts to improve employee experience, according to recent research by the workplace management company iOFFICE.
“The State of Workplace Tech” report, based on input from 300 workplaces in the United States, found that supporting remote and on-site work was a top driver for 71 percent of IT investments. Seventy percent said they were looking to communicate important information to their employees.
About two-thirds of respondents said creating a positive employee experience or helping employees stay productive were key drivers in their IT investments.
- 42 percent said the cost of IT solutions presented a barrier in implementing them
- Businesses are looking for technology that is easy to use and can meet the needs of a more agile workforce and reconfigured workplace
- Trends related to the COVID-19 pandemic were also driving decisions, including efforts to improve network connectivity, meet employees’ needs, onboarding new employees, and maintaining adequate staffing levels