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Research Firm Predicts Major Non-Tech Expansion in IT by 2024

  • Research and advisory company Gartner Inc. expects that 80 percent of technology products and services will come from outside the traditional tech sector by 2024
  • COVID-19 pandemic drives increasing demand for digital services as well as more opportunities for “business technologists”
  • Gartner expects major tech initiatives from sectors such as retail and financial services in the near future

Summary by Dirk Langeveld

The vast majority of technology products and services will be built by those who aren’t informational technology professionals by 2024, according to a report by the Stamford-based research and advisory company Gartner Inc.

Gartner anticipates that 80 percent of these tech offerings will come from outside the traditional tech field. It says this trend will result from the democratization of tech development due to tools like digital data, low-code development tools, and development assisted by artificial intelligence.

The firm says the COVID-19 pandemic not only drove companies to increasingly adopt tech services, but also opened opportunities for “business technologists,” or citizen developers and others from outside the traditional tech sector, to cater to the unique needs of varying business sectors. Gartner expects that major tech initiatives will be announced by non-tech companies in the near future, including retailers and financial services that have come to rely more on digital services rather than brick-and-mortar locations.

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