Effective Customer Communication for Business Owners and Their Front Line Managers

• Overcoming challenges in communicating with customers
• Strategies and value-added solutions to increase customer satisfaction
• Free webinar

About

There are many potential difficulties that business owners and front line managers face in communicating with customers, including challenges in selling ideas, confrontations with unhappy clients, interactions that take up too much time, or approaches that may be costing you business. This webinar shares strategies and value-added solutions that can help improve your operations and increase customer satisfaction.

About the presenter

Jean Mix is the founder of Mix Education Services. She has been working in the training field for more than 20 years and is an expert in communications, management coaching, change management and conflict management skills.