skip to Main Content
InnovatorsLINK

Curated articles for entrepreneurs, small businesses, and employers. Keep up with the latest news on local, state, and national business trends.

Today's Headline

Improving the Effectiveness of Proactive Customer Service
  • Proactive customer service allows companies to bring up matters with customers before they reach out to the company about them
  • However, businesses should also be prepared for the likelihood that customers will still follow up on certain unanswered questions
  • Tips on how businesses can effectively implement proactive outreach

Bookmark This

Read More

Latest News

Small Business Week in Review, Feb. 18-24

Disruptions from Russia’s invasion of Ukraine, White House actions to address ongoing economic pressures, efforts to finally return to the office, and the latest happenings in Connecticut are among the top items in small business news from the past week.

Russian invasion creates economic uncertainties

The Russian invasion of Ukraine is raising concerns about further disruptions to the global economy. There are fears that the situation could potentially create further inflation in areas such as oil, food, raw materials, and finished products. However, the economic impact may be determined by the extent of the conflict as well as the effect of new sanctions from the United States and Europe.

Read More

Small Business Week in Review, Feb. 11-17

Ongoing inflationary pressure, signs of a return to normal after COVID-19, small business actions in Congress, and actions from the Connecticut General Assembly are among the top business news items from the past week.

Inflation response

Inflation continues to pressure businesses, with the Labor Department’s wholesale price index showing a 9.7 percent increase in input prices in January compared to a week earlier. The Federal Reserve is looking to begin rate hikes next month in an effort to rein in inflation, and could accelerate its schedule of rate increases for the remainder of the year.

Read More

Consumer Bankers Association Urges CFPB to Extend Supervisory Authority to Small Business Fintech Lenders

  • Consumer Bankers Association says the Consumer Financial Protection Bureau needs to extend its supervisory authority to fintech lenders
  • CBA argues that this action is necessary to protect smaller companies and ensure that federal oversight applies to non-traditional lenders as well as traditional banks
  • CFPB has issued a proposed rule on data disclosures for small business lenders, and Congress is considering legislation to expand Truth in Lending safeguards to small business lending

Bookmark This

Read More

Small Business Week in Review, Feb. 4 to Feb. 10, 2022

Ongoing concerns about inflation, efforts to improve the Small Business Administration’s resources, worker trends, and the start of Connecticut’s legislative session are among the top business news items from the past week.

Continuing inflation concerns

The consumer price index for January shows a 7.5 percent increase in consumer prices and a 6 percent rise in core inflation, the highest levels since 1982. The ongoing inflationary pressure is increasing the likelihood that the Federal Reserve will begin raising rates next month.

The National Federation of Independent Business says inflation continues to trouble small business owners,

Read More

All News Archive

Find Articles

  • by category

Join with Free InnovatorsLINK Account

Start accessing all the free member benefits and valuable content on the InnovatorsLINK platform. Create a BizLINK listing to boost brand exposure, receive the weekly Main Street Journal newsletter, engage in forums, get full access to free content, and more.